Know Better Dog Food Privacy and Legal Statement

Disclaimer and Legal

This website and its contents are for educational purposes. Our canine and feline diets are feeding suggestions only, and it is the responsibility of each caregiver to determine the best diet for their dog or cat. Although our products are of human grade quality we cannot assume any liability in the feeding and care of your dog or cat. Your veterinarian or animal health care practitioner should be consulted for medical advice and feeding guidance.

Privacy Statement

Know Better Dog Food Ltd (Know Better Pet Food) uses your personal information only for the purpose of providing you with the products and related information you have requested from us. All contact information provided to, or disclosed during communications with Know Better Dog Food Ltd is not re-distributed, sold, or divulged to any other parties.

Online credit card ordering is secure and confidential. We do not divulge any personal information regarding your purchase to any other parties.

The Know Better Pet Food mailing list will only be used for announcements directly from and pertaining to our products.

General

Know Better Dog Food Ltd ("Know Better Pet Food") respects the privacy of every individual who visits our sites. This Privacy Statement outlines the information Know Better Pet Food will collect and how we will use that information. This Statement will also instruct you on what to do if you do not want your personal information collected or shared when you visit Know Better Dog Food Ltd. sites or respond to our advertisements. We may modify this Privacy Statement and you should therefore periodically visit this page to be sure that you have read and agree with our most current privacy statement.

Personally Identifiable Information

Know Better Pet Food will not collect any personally identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.

When you provide personally identifiable information to us, we may ask if you want to receive future communication from us, such as newsletters, email or other information. You can choose not to receive this communication, if you wish.

If you do not want your personally identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us.

Children

Know Better Pet Food has no intention of collecting any personally identifiable information (that is, name, address, telephone number, or email address) from individuals under the age of thirteen years. Where appropriate,Know Better Pet Food will specifically instruct children not to submit such information on our sites or advertisements. If a child has provided us with personally identifiable information, a parent or guardian of that child should contact us [at the email address or phone number listed at the bottom of this Statement] if they would like this information deleted from our records.

Non-Personally Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name and/or IP address of the site from which you linked to our site or advertisement. We use this information for the purposes of better understanding our customer's interests and to help improve our business and sites. It is not re-distributed to any other parties.

Information We May Place Automatically On Your Computer's Hard Drive

When you view one of our sites or advertisements, we may store some information on your computer. For example, this information may be in the form of a "Cookie" or similar file that will allow us to tailor a site or advertisement to better match your interests and preferences. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions. Please note that removing or blocking Cookies may interfere with your full use of our site.

Who to Contact

If you have submitted personally identifiable information through a Know Better Pet Food site or interactive advertisement, and would like that information deleted from our records, please login using our system and delete your user account or contact us: info@knowbetterdogfood.com

This Privacy Statement is effective as of January 14, 2004.
© 2004 Know Better Dog Food Ltd. All rights reserved.

LEGAL TERMS AND CONDITIONS

This World Wide Web Site (www.knowbetterdogfood.com) is operated by Know Better Dog Food Ltd ("Know Better Pet Food").

Access to and use of this site are subject to the following Terms and Conditions and all applicable laws. By viewing this site, you agree to its terms; if you do not agree to its terms, do not view this site.

Know Better Pet Food may at any time change these terms and conditions and you should therefore periodically visit this page to review the then current terms to which you are bound.

You may browse this site for personal entertainment and information. However, please do not reproduce, copy, distribute, modify, transmit, republish or revise the contents of this site without written permission of Know Better Pet Food. Neither title nor intellectual property rights are transferred to any third party through the use or access to this site; rather, all rights, title, and interest in and to all aspects of this site remain the sole property of Know Better Pet Food or its affiliated companies.

Know Better Pet Food makes no warranties or representations about the accuracy or completeness of the content of this site or any site(s) "hot-linked" to this site. Any claims made on this site relate solely to the products or services sold or provided by Know Better Pet Food. Neither Know Better Pet Food nor any of its affiliates shall be liable for any direct, indirect, incidental, consequential or punitive damages arising out of: (a) the ability (or inability) to access this site, (b) the use (or inability to use) any content of this site, (c) or the content of any site(s) "hot-linked" to this site. In addition, Know Better Pet Food does not warrant that this site or the server that makes it available are free of viruses or other harmful components. You (and not Know Better Pet Food) assume the entire cost of all necessary servicing, repair, or correction.

Communication or material posted or transmitted to this site are treated as confidential and will not be divulged to any other parties unless specifically requested by you.

Know Better Pet Food is under no obligation to respond to messages posted to this site, nor need Know Better Pet Food provide any compensation for any such communication and/or material. Do not post or transmit any unlawful, threatening, libellous, defamatory, obscene, pornographic, indecent or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offence or violate any law or regulation.

Know Better Pet Food only purports to use names, logos or marks appearing in this site in those territories in which it or its affiliates are entitled to do so, whether by virtue of pending or registered trademarks, licenses, or otherwise. For the avoidance of doubt, Know Better Pet Food does not purport to use any name, logo or mark in any territory in which it is not so entitled, and will not supply or offer to supply products and/or services bearing any such name, logo or mark into any such territory. The use or misuse of these trademarks or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

These Terms and Conditions shall be governed by and construed in accordance with the applicable laws of Canada and the Province of British Columbia, without regard to conflict of laws provisions. By accessing and using this site, you consent to the jurisdiction of the courts of Vancouver, British Columbia as well as legal proceedings in those courts.

These Terms and Conditions are effective as of January 14, 2004.
© 2004 Know Better Dog Food Ltd. All rights reserved.

Should you have any questions or concerns about your online privacy please contact us: info@knowbetterdogfood.com